Adoption FAQ

Frequently asked questions

What is Ruff Redemption Rescue, Inc.


Ruff Redemption Rescue, Inc is a 501(c)(3) nonprofit volunteer-based organization licensed by the Georgia Department of Agriculture. The organization is in Woodstock, GA and was created February 2016 by Alicia and Leah, both avid dog lovers who wanted to make positive change for homeless dogs in their community. Ruff Redemption’s mission is to rescue homeless and unwanted dogs from Georgia communities and high kill shelters. Rescued dogs are placed in approved foster homes where they receive training, love, and medical care until they find forever homes. Ruff Redemption believes that community outreach is crucial to improving pet overpopulation in Georgia. As a result, the rescue offers education, resources, referrals and select spay/neuter subsidies to community members in need of assistance.




Where are you located?


Ruff Redemption Rescue, Inc. is a foster-based organization located in Woodstock, GA. We do not have a shelter facility or central location for adoptive families to visit available dogs. Ruff Redemption’s foster families are located throughout metro Atlanta with most families residing in Cherokee County. One on one meets are scheduled by the Adoption Team once an application is approved.




What are your adoption fees?


Puppies $400-$450 Young Adults $350-$400 Adults $300-$350 Seniors $250-$300 All adoption fees are subject to change without notice.




What is included in the adoption fee?


Ruff Redemption dogs receive, at minimum, the following vetting/medical care: spay/neuter, microchip implantation and owner registration, broad spectrum wormer, heart worm and flea prevention upon intake and monthly while in rescue, two distemper/parvo vaccinations, as well as rabies vaccination for dogs 16 weeks of age or older. A simple heart worm test is completed for dogs at least 7 months of age with no proof of heart worm screening in the past 6 months.




Does Ruff Redemption Rescue, Inc. allow out of state adoptions?


No. Ruff Redemption will not accept an application from a non-GA resident. Because the rescue is a foster-based organization with most of its volunteers located in or near Woodstock, GA, preference is given to applicants living in the metro Atlanta area.




How do I pay the fee for a dog I am adopting?


We accept two payment methods 1) credit/debit card via our website 2) Venmo. To submit the adoption fee using a credit/debit card click here. Our Venmo is @ruffredemption. NOTE: Do not submit payment for a dog unless a member of the Adoption Team has invited you to do so.




I need to pay the adoption fee. What payment methods are accepted?


Ruff Redemption accepts Venmo @ruffredemption and Credit/Debit card processed through our payment portal. Other forms of payment are not accepted.




Is a fenced yard required to adopt a dog?


Most Ruff Redemption’s dogs require the adopter to have a fenced backyard. Exceptions, although rare, may be considered on a case by case basis by the Adoption Team.




How is your rescue organization funded?


Ruff Redemption Rescue, Inc. is a 501(c)(3) non-profit corporation. Funds are received from adoptions fees, donations, community events, and fundraisers. Funds are put directly back into the rescue and used to save more homeless and unwanted dogs in the community.




I applied for a dog. When will I receive a call back?


Applications are reviewed within 72 hours of submission. Due to the number of applications received, we are not able to contact each applicant with a status update. If the Adoption Team believes the applicant is a great match for one or more available dogs, a rescue representative will reach out to the applicant by phone. Please do not send multiple emails requesting an update on an application as this will only delay the review process.




How can I meet a dog I am interested in adopting?


Ruff Redemption does not hold adoption events and instead, schedules one on one meet n greets with approved applicants. An application must be submitted and approved by the Adoption Team for the dog of interest before a meet n greet will be scheduled. Ruff Redemption schedules meets 7 days a week and most often occur at the foster family’s house. Many factors such as location, work schedules, after school activities, etc. determine when and where meets take place. We allocate 45 minutes for a meet n greet.




I adopted a dog from Ruff Redemption, but my circumstances have changed, and I can no longer keep her/him. What should I do?


Regardless of the reason and per the adoption agreement, Ruff Redemption Dogs MUST be returned to the rescue if the adopter is no longer able to provide care. Adopters may not give the dog to a friend, neighbor, family member, organization, or surrender to a shelter/rescue without prior approval from Ruff Redemption. Please contact the rescue at community@ruffredemption.org as soon as possible and complete an Owner Surrender Request Form. Ruff Redemption accepts all its dogs back into the rescue. However, timing of placement depends on foster home availability.




I found a dog. Can you take it?


Rescue organizations are not permitted to accepts stray animals. Please report the animal to your county’s animal control and follow the county ordinance for stray animals.




I need to surrender my dog. Can you help?


Please complete an Owner Surrender Request Form so we can determine foster home availability. In addition to completing the owner surrender request, please email medical records/proof of vetting to community@ruffredemption.org. NOTE: If your dog is 7 months of age or older, proof of heart worm test completed within the last 30 days is required for all owner surrenders. Completion of an owner surrender form and submission of medical records does not guarantee placement of your dog into the rescue. If the rescue is able to assist you, someone will reach out to you by phone or email within 72 hours.




I am interested in fostering with your organization. What is the first step?


Thank you for wanting to foster a homeless dog! Foster families must reside in the metro Atlanta area and preference is given to those living in or near Woodstock, GA. Exceptions to our policy are made on a case by case basis. The first step in becoming a foster parent is to complete the foster application. If there are certain breeds, sizes, and/or ages you prefer to foster, please include this in your application. Someone from the rescue will reach out to you by phone or email when we have a foster need in your area.




I have a question not addressed here. Who should I contact?


https://www.ruffredemption.org/directory




What is your Privacy Policy?


Protecting your private information is our priority. This Statement of Privacy applies to ruffredemption.org and Ruff Redemption Rescue, Inc and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Ruff Redemption Rescue, Inc include ruffredemption.org and Ruff Redemption. The Ruff Redemption website is a dog rescue practices and adoptions site. By using the Ruff Redemption website, you consent to the data practices described in this statement. Collection of your Personal Information In order to better provide you with products and services offered on our Site, Ruff Redemption may collect personally identifiable information, such as your: First and Last Name Mailing Address E-mail Address Phone Number Number and ages of children in the home Description of pets in the home Work schedules References If you purchase Ruff Redemption's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. Ruff Redemption may also collect anonymous demographic information, which is not unique to you, such as your: -Age We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. Use of your Personal Information Ruff Redemption collects and uses your personal information to operate its website(s) and deliver the services you have requested. Ruff Redemption may also use your personally identifiable information to inform you of other products or services available from Ruff Redemption and its affiliates. Sharing Information with Third Parties Ruff Redemption does not sell, rent or lease its customer lists to third parties. Ruff Redemption may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Ruff Redemption, and they are required to maintain the confidentiality of your information. Ruff Redemption may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ruff Redemption or the site; (b) protect and defend the rights or property of Ruff Redemption; and/or (c) act under exigent circumstances to protect the personal safety of users of Ruff Redemption, or the public. Automatically Collected Information Information about your computer hardware and software may be automatically collected by Ruff Redemption. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Ruff Redemption website. Use of Cookies The Ruff Redemption website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Ruff Redemption pages, or register with Ruff Redemption site or services, a cookie helps Ruff Redemption to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Ruff Redemption website, the information you previously provided can be retrieved, so you can easily use the Ruff Redemption features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Ruff Redemption services or websites you visit. Links This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Security of your Personal Information Ruff Redemption secures your personal information from unauthorized access, use, or disclosure. Ruff Redemption uses the following methods for this purpose: SSL Protocol Personally identifiable information provided by a website user is encrypted at rest, transmitted over a 256-bit SSL, and accessed exclusively over HTTPS When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. Right to Deletion Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: 1. Delete your personal information from our records 2. Direct any service providers to delete your personal information from their records Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity. Debug to identify and repair errors that impair existing intended functionality. Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law. Comply with the California Electronic Communications Privacy Act. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, hen our deletion of the information is is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us. Comply with an existing legal obligation. Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information. Children Under Thirteen Ruff Redemption collects personally identifiable information from children under the age of thirteen. Ruff Redemption collects this information for the following reason(s): Ruff Redemption collects the age of children on an adoption and/or foster application. The purpose of collecting this information is to evaluate compatibility of an animal with a potential adoptive family. The information is not used for any other purpose and is not stored other than on a Ruff Redemption Application. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If you are a parent and you have questions regarding our data collection practices, please contact us using the information provided at the end of this Statement of Privacy. E-mail Communications From time to time, Ruff Redemption may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Ruff Redemption or click on a link therein. External Data Storage Sites We may store your data on servers provided by third party hosting vendors with whom we have contracted. Changes to this Statement Ruff Redemption reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. Contact Information Ruff Redemption welcomes your questions or comments regarding this Statement of Privacy. If you believe that Ruff Redemption has not adhered to this Statement, please contact Ruff Redemption at: info@ruffredemption.org. Effective as of October 7th, 2020





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